Refund and Returns Policy

Here is a clear and professional Returns & Refunds Policy for goldendryfruits.in, designed to build trust with your customers while keeping the process straightforward.

Returns & Refund Policy

At Golden Dry Fruits, we take great pride in the quality of our premium dry fruits and nuts. However, if you are not entirely satisfied with your purchase, we are here to help.

🔄 7-Day Return Policy

We offer a 7-day return window. You have 7 calendar days from the date you receive your item to request a return.

Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Proof of Purchase: Please keep your receipt or proof of purchase handy to expedite the process.

📦 Replacement Policy

If you receive a damaged, defective, or incorrect item, we will make it right.

Timeline: Once your replacement request is approved, your new order will be processed and delivered within 3–5 business days.
Shipping Cost: There are no additional shipping charges for replacements of damaged or incorrect items.

💰 Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Credit Timeline: If approved, your refund will be processed immediately. The amount will be credited to your original payment method within 4–5 business days.
Banking Delays: Please note that depending on your bank or card issuer, it may take additional time for the credit to reflect on your statement.

How to Initiate a Return or Replacement

To start the process, please contact our support team with your order number and photos of the product (if damaged):

Email: [Insert Email Address]
Customer Care: [Insert Phone Number]

Cancellation Policy

Orders can only be canceled before they are dispatched. Once an order is in transit, the standard 7-day return policy will apply upon delivery.