Refund and Returns Policy
At Golden Dry Fruits, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone. Additionally, as you browse, we collect information about the individual web pages or products that you view.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Identity Data: Name, username, or similar identifier.
- Contact Data: Billing address, shipping address, email address, and phone numbers.
- Financial Data: Payment card details (processed through secure third-party gateways; we do not store your full card details).
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
2. How We Use Your Information
We use the information we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:
- Communicate with you regarding your order.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our premium dry fruit products (where you have opted in).
- Improve and optimize our Site (for example, by generating analytics about how our customers browse).
3. Sharing Your Personal Information
We share your Personal Information with third parties only to help us use your Personal Information as described above. For example:
- Shipping Partners: We share your name, address, and phone number with courier services to deliver your order.
- Payment Processors: We use secure payment gateways to process transactions.
- Compliance: We may also share your information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business “need to know.”
5. Your Rights
If you are a resident of India, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
6. Cookies
We use cookies to maintain your shopping session and to enhance your user experience. You can choose to set your browser to refuse cookies, but some parts of the site may not function properly as a result.
7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Privacy Officer:
- Business Name: Golden Dry Fruits
- Address: 33/6 Site No.2, Kidwai Nagar, Kanpur (U.P) – 208001
- Phone: +91 7897090703